Bot Overview

Our Bot Builder uses a "Node" system. Each Node represents a step (like sending a text or asking a question). You connect these nodes to define the conversation flow.

WhatsApp Text Formatting:

*bold* for Bold
_italic_ for Italic
~strikethrough~ for Strikethrough
```monospace``` for Monospace

Available Nodes

Text Content Node

Sends a simple predefined text message to the user.

Image & Document Nodes

Select an image or document from your uploaded files. You can also add an optional caption.

Menu Node

Presents a list of options (buttons). Each option can link to a different node.
Limit: Up to 20 options per menu.

Question Node

Asks the user something and waits for a reply. You must define an Answer Variable (e.g., user_name) to store their response.

Logic & Variables

Using Variables

You can recall any saved answer using curly braces.

Hello {user_name}, how are you?

Condition Node

Create branching logic (True/False paths).

Variable 1: The saved data (or leave blank for last message).
Operator: == (Equal), != (Not Equal), > (Greater), < (Less).
Variable 2: The value to compare against.

HTTP Node (Advanced)

Connect to external APIs (GET/POST) to fetch or send data.

Handling Responses

Responses must be JSON. You can access data like this:

{variable_name.customer.name}

{variable_name.customers[0].name}

Interface Controls

Move Canvas: Drag background
Move Node: Drag the node
Connect: Drag from output circle to input
Delete Connection: Click trash icon on line
Edit Node: Double click node content

Testing & Activation

Developer Mode

Go to Connection Settings > Enable Developer Mode.
Enter your number (e.g., 9477xxxxxxx) to test without replying to real customers.

Final Step: Activation

Once saved, go to the Connections Page and set this bot as the "Initial Bot" for your connection.