Introduction

Automate your customer interactions instantly. Using our visual node-based system, you can guide users through a custom workflow without writing a single line of code.

Designing Your Bot

Move the Canvas

Click the background and drag to move your entire workflow view.

Connect Steps

Click the output circle on a node and drag it to the input circle of another.

Edit & Delete

Double-click a node to edit. Use the "Trash" icon to remove connections or nodes.

Save Often

Always click Save after making changes to ensure your flow is updated.

Content Nodes

T

Text Content Node

Sends a predefined text message. Great for greetings or information.

M

Image & Document Nodes

Shares files from your library (PDF, Word, Excel, JPG). You can add an optional caption to accompany the file.

Interaction Nodes

Menu Node

Presents a list of selectable buttons. Each button leads the user to a different part of the flow.

💡 You can add up to 20 options per menu node.

Question Node

Asks the user for input and saves the answer into a **Variable**.

How to use variables:

If you save the answer as user_name, you can display it later by typing:
"Hello {user_name}, welcome back!"

Logic & Conditions

Condition Node

Branches the flow based on data comparison (True/False).

== Equals
!= Not Equal
> / < Greater than / Less than

Note: Leave "Value 1" blank to compare against the user's very last message.

Advanced: HTTP Integration

Connect your bot to external services to fetch live data (like stock levels or order status).

Method

Choose GET or POST.

Response Format

Only JSON responses are allowed.

Accessing API Data:

{variable.customer.name} -- For objects
{variable.orders[0].id} -- For list data

NEW v1.1

n8n Node Integration

Connect your bot to your n8n server. This allows you to process conversation data through complex n8n workflows.

How it Works

1. Data Sent to your Webhook

The bot sends a POST request to your n8n webhook with this JSON dataset:

{
  "from": "94771234567",   // User's phone number
  "message": "User text",  // The message content
  "connName": "my_store"   // WhatsApp connection name
}

2. Responding via n8n

Once n8n processes the data, use an HTTP Request node inside n8n to call the WhatsApp API URL and send your response back to the user.

Formatting Styles

You can use these styles inside any Text or Question node to make your messages look professional.

*Bold*

Surround with *

_Italic_

Surround with _

~Strike~

Surround with ~

```Mono```

Triple ` backticks

Lists: Use - or * at the start of a line to create bullet points.

Testing & Activation

Developer Mode

Go to Connection Settings and enable Developer Mode. Set your personal phone number (e.g. 94771234567). The bot will now ONLY reply to you, allowing you to test without customers seeing it.

Going Live

Once finished, go to the Connections page and select your bot as the "Initial Bot" for your connection.