Privacy Policy | HashNET Solutions

Privacy Policy

Your privacy is critically important to us.

1. Introduction

HashNET Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, SMS Gateways, Hosting, and Client Portals.

2. Information We Collect

  • Account Information: Name, email address, phone number, and business details provided during registration.
  • Payment Data: We do not store credit card details on our servers. All payments are processed securely via third-party Payment Gateways.
  • Communication Data: Phone numbers and message content uploaded to our SMS/WhatsApp portals for transmission.

3. How We Use Your Data

We use your information strictly for the following purposes:

  • To provide and maintain our services (e.g., sending your SMS campaigns).
  • To notify you about changes to our services or critical alerts.
  • To provide customer support and troubleshoot technical issues.
  • To detect and prevent fraud or spam abuse.

4. Data Sharing & Third Parties

We do not sell your personal data. However, to provide our services, we may share necessary data with trusted partners:

  • Telecom Operators: To deliver SMS/WhatsApp messages.
  • Payment Processors: To handle billing (e.g., PayHere, Stripe, etc.).
  • Legal Authorities: If required by law or to protect against fraud.

5. Data Security

We use industry-standard SSL encryption to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

6. Cookies

Our website uses cookies to enhance your experience, keep you logged into the Client Portal, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. Contact Us regarding Privacy

If you have any questions about this Privacy Policy, please contact us:
[email protected]